Privacy Policy

Our Commitment to Your Privacy

At EverPost Richmond Fence Builders, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

We only collect information that helps us serve you better and provide quality fence installation services. We will never sell your personal information to third parties.

Information We Collect

When you contact us for a quote or use our services, we may collect:

• Contact Information: Your name, phone number, email address, and property address
• Project Details: Information about your fence project, including property measurements, preferred materials, and photos you share with us
• Payment Information: Billing details and payment method information when you hire us for a project
• Website Usage: Basic information about how you use our website, including pages visited and time spent on the site

We only collect information that you voluntarily provide to us or that is necessary to complete your fence project.

How We Use Your Information

We use your information to:

• Provide you with accurate estimates and project proposals
• Schedule and complete your fence installation or repair
• Communicate with you about your project status
• Process payments and maintain financial records
• Send you appointment reminders and follow-up surveys
• Improve our services based on your feedback
• Comply with legal requirements and maintain business records

We will not use your information for any purpose you have not authorized. You can opt out of promotional communications at any time.

How We Share Your Information

We keep your information private and only share it when necessary:

• Service Providers: We may share information with trusted partners who help us run our business, like payment processors or scheduling tools. These partners are required to keep your information secure.
• Legal Requirements: We may disclose information if required by law or to protect our legal rights.
• With Your Consent: We may share information with third parties when you give us permission to do so.

We will never sell, rent, or trade your personal information to marketers or other third parties.

How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes:

• Using secure methods to collect and store your data
• Limiting employee access to customer information
• Training our staff on privacy and security best practices
• Regularly reviewing our security measures

While we work hard to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing sensitive information online.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. Disabling cookies may affect some features of our website, but you can still contact us for fence services without them.

Your Privacy Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications
• Know how we use and share your information

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

EverPost Richmond Fence Builders
971 Marina Way S Unit G
Richmond, CA 94804
Phone: (510) 660-6288
Email: contact@richmondfencingco.com